Now Hiring - Solutions Engineer in Emeryville, CA

We believe in the power of cloud infrastructure, and that it should be available everywhere one’s business needs to run, including on-premises. To make that future possible, Oxide is building the first cloud-ready server appliance; providing customers the benefits of cloud computing while preserving the cost structure and control of their own on-premises datacenter.

• Work closely with Oxide customers and prospective customers, building deep relationships across their teams, determining their needs, and constructing the appropriate solutions to meet them.

• Develop comprehensive customer deployment plans, including data center facilities prep, network integration, operations tooling, and developer onboarding.

• Work directly on the product with other engineers, using customer requirements as a guide to ensure what we are building meets their needs.

• Develop a rigorous solutions engineering process; from pre-sales requirements gathering to pre-deployment testing and through customer onboarding.

• Work at the intersection of Oxide’s product and customers’ networking boundary; including layer 1-7 networking, routing protocols (e.g. BGP), firewalls, VPN, and the P4 programming language.

• Thoroughly document feedback from customers and collaborate with internal teams to ensure that our products and services continue improving over time.

• Feel a sense of responsibility for the success of each customer project, and measure that success in their terms.

• Are excited at the opportunity to work closely with innovative companies, digging deep into the technical decisions that brought them to the current day, and mapping out a path to extending the benefits of cloud computing into their on-premises environments.

• Love diving deep into technical issues at all layers of the stack, from hardware to operating systems to externally-facing APIs.

• Have experience designing, implementing, deploying and operating data center networks using dynamic routing protocols and overlay networks.

• Have experience with BGP implementation or deployment.

• Possess excellent communications skills; whether presenting to an audience or writing technical requirements documentation.

• Pride yourself in developing a deep understanding of both the products you are representing, and those they are being considered against; from the highest level benefits to the lowest level technical details, learning through hands-on experience.

• Get excited about a wide range of technical topics and dig really deep into them.

• Don’t mind coworkers getting really excited about decades-old computers.